Privacy Policy
This Privacy Policy describes the information Vortex Car Locksmith gathers when you contact us or use this website, how that information is used and safeguarded, and the choices available to you. By contacting us or using the site, you consent to the practices set out below.
Last updated: June 4, 2026
1. Information you provide
When you call, text, or submit the quote form on this site, you may share details such as your name, phone number, email address, the year, make, and model of your vehicle, your location, and a description of the issue. We gather this information for a single purpose: to respond to you and perform the service you’ve requested.
2. Information collected automatically
As with most websites, ours may automatically record basic technical data, including your IP address, browser type, the pages you visit, and the page that referred you. Our hosting provider and any analytics tools use this to keep the site secure and to understand how visitors interact with it.
3. How we use your information
We use the information we collect to respond to your requests, schedule and carry out locksmith work, verify that you’re authorized to access a vehicle, process payment, and improve this website. We do not use your information for unrelated purposes.
4. How we share information
We do not sell your personal information. We share it only with the service providers who help us operate, for example scheduling, payment processing, and website hosting, and only to the degree they require it, or where disclosure is required by law.
5. Cookies and analytics
This site may use cookies or analytics tools to measure traffic and improve performance. You can disable cookies in your browser settings, although some parts of the site may not function as smoothly if you do.
6. Maps and third-party services
Some pages embed maps or other third-party content. Those providers operate under their own privacy practices, which we do not control. We encourage you to review their policies if this is a concern for you.
7. Data retention and security
We retain your information only for as long as we need it for the purposes described above or as the law requires, after which we dispose of it. We apply reasonable safeguards to protect it, though no method of transmitting or storing data online is ever entirely secure.
8. Your choices
You may ask what information we hold about you, request that we correct or delete it, or opt out of non-essential messages, simply by reaching us using the details below.
9. Privacy of children
Our website and services are intended for adults. We do not knowingly collect personal information from children, and if we discover that we have, we will delete it promptly.
10. Changes to this policy
We may revise this Privacy Policy from time to time. When we do, we will update the “last updated” date at the top of the page, so it’s worth checking back periodically if this matters to you.
11. Contact us
Questions about this Privacy Policy or about how we handle your information are welcome by phone at (623) 691-9172 or via our contact page. You may also write to us at 5513 E Roanoke Avenue, Phoenix, AZ 85008.